The wedge · Flat fee · 4–6 hours · Yours to keep

The Patient Retention Scorecard.

A focused diagnostic that maps exactly where your practice is leaking repeat revenue — and hands you three routes to close every gap, including the one where you don't hire us. One flat fee, credited in full toward your first month if you move forward.

4–6hrs

This is not a sales call dressed up as a diagnostic. It's a structured audit on a fixed scope and a fixed fee, delivered as a document you keep — whether or not you ever talk to us again.

What you walk away with

Every gap found, quantified, and given a way out.

The deliverable

A branded scorecard micro-site, hosted on your own subdomain. You can hand it to your team, your partner, or your investor. It reads like a document a person wrote, because a person wrote it.

What we walk

Your booking platform, practice management system, email tool, review system, memberships — and the moments between visits, where retention actually lives: rebooking, treatment-plan drop-off, dormant patients, no-shows, reactivation, GLP-1 conversion to follow-on care.

The math

Every gap gets an estimated annual value, sourced and footnoted.* Same seven categories on every scorecard, so the numbers are comparable across practices — the depth on any one category scales with what your data justifies.

Three routes

For every gap: a do-it-yourself route, a route with your existing vendors, and a route with us. We tell you which we'd pick and why. If the audit shows you don't need us, we'll say that too.

*Estimates are practice-specific projections, clearly marked as estimates in the deliverable, with the sources and assumptions shown.

“If the scorecard doesn't pay for itself in the first thirty days, we did the audit wrong. Our incentive is to be specific.
The standard we hold it to
Straight answers

The questions everyone asks before booking.

Do you need access to my systems?
No. We walk your stack together on a screenshare, ask discovery questions, and review what your own reports already show. If you want a deeper pass and you have admin access to share, we can go further — but it's not required.
How long does it take?
A 60-minute discovery call with you, then 4–6 hours of our work. Most scorecards are delivered within five business days of the call.
Who actually does the audit?
Briana O'Brien, founder, runs every scorecard personally. The discovery, the walk-through, and the deliverable come from one person — not a template mill.
What if I don't want to hire you after?
You keep the scorecard. Walk away with it, hand it to your existing team, give it to another vendor — it's yours. The fee only converts to credit if you move forward with us.
Is my kind of practice a fit?
Sculptrix is built for aesthetic practices — med spas, dermatology, plastic surgery, hair restoration, wellness and IV. The methodology is most accurate inside this category. If you're adjacent, email briana@sculptrix.ai before booking and we'll tell you honestly whether it fits.

Five minutes to book. Five business days to know exactly where the money is going.

Book your Scorecard